
The Nova Scotia Liquor Corporation will reinstate cannabis home delivery for all customers by mid-January.
Home Delivery on Pause For Some
Terah McKinnon, Senior Communications Advisor, External Relations at NSLC, says, “Our Cannabis Home Delivery Program overall has never stopped. On November 5, 2023, we changed our delivery partner for the program to align this service with our beverage alcohol home delivery service. This change improved the delivery experience for most customers. However, it did impact a small number of customers who had previously been able to have cannabis delivered to their home or post office.”
McKinnon adds, “Since this change, the NSLC has been working hard to find a solution to reinstate cannabis home delivery for those who have been impacted. In December, we shared with those customers that we have a solution and home delivery should once again be available to them by the middle of January.”
Contact NSLC for Support
Customers who have been impacted by this change in delivery partner are encouraged to reach out to the NSLC’s Service Excellence team by calling 1-800-567-5874.
“The NSLC takes our role as the responsible retailer for beverage alcohol and cannabis in Nova Scotia seriously,” McKinnon says. “Ensuring that beverage alcohol and cannabis are delivered safely to customers and keeping our products out of the hands of minors and those who are impaired.”
Access to Cannabis
NSLC introduced home delivery in February 2022. But some of their cannabis products are only available online and not in-store, making them unavailable to people in parts of the province not serviced by home delivery.
In the corporation’s last financial results, Greg Hughes, President and CEO, shared their efforts to increase the opportunity for customers to access cannabis safely. “We started with 12 cannabis locations and now we’re up to 49 stores across the province,” he said.
According to Statistics Canada data, cannabis sales per store in the province are well above the national average, while the sales per capita dip below the average. The number of people served by a store in Nova Scotia is almost double that served by the national average.